WekLoop Terms of Service

Current Version: 1.3.0 Last updated: 7 November 2026

WekLoop is a video sharing and creator discovery platform developed by WekPlug Innovations in Kitwe, Zambia. These Terms of Service govern your access to and use of the WekLoop mobile application, website, creator tools, and related services.

1. Eligibility and Acceptance of Terms

WekLoop is intended for individuals aged 18 years or older. During onboarding, you are required to provide your date of birth to confirm age eligibility. Any person under the age of 18 must not create an account or use the service. You must not submit another person's details or attempt to bypass any age or account restriction.

By creating an account or affirming acceptance during onboarding, you agree to be bound by these Terms of Service, our Privacy Policy, and our Community Guidelines in accordance with Zambia's Electronic Communications and Transactions Act, 2021. The onboarding agreement checkbox covers these Terms and Community Guidelines, while the separate privacy acknowledgment records your acceptance of the Privacy Policy and the described data processing.

2. Guest Access, Accounts, and Profiles

Guests may browse eligible public videos and the Discover feed. Account actions—including uploading videos, following creators, liking, saving, commenting, sending or receiving Direct Messages, receiving notifications, broadcasting on LIVE, and accessing creator or advertiser features—require signing in with a verified account.

You are responsible for maintaining the security of your sign-in credentials. Usernames must comply with WekLoop format and availability rules and are subject to a 30-day change cooldown. You may update your display name, biography, profile photo, and account privacy settings in the app.

3. Video Feeds, WekStudio, Sounds, and LIVE

WekLoop provides the For You and Following video feeds, Wek Discovery search, public and private profiles, comments, voice comments, Direct Messages, saved videos, notifications, and safety reporting controls. Direct Messages are subject to each user's message privacy settings and may include read-receipt controls. Feed Controls allow you to manage Not Interested preferences, hide creators, customize topic interests, enable Data Saver, and adjust playback controls.

WekStudio enables you to record or import video clips, add timed text overlays, mix audio tracks, save local project files on your device, and submit videos for publishing. Submitting a video initiates automated and human safety and originality checks prior to publication.

LIVE broadcasting, live chat, reactions, and host moderation tools are available to eligible accounts in good standing. LIVE broadcasts may be moderated or terminated at any time to protect community safety.

4. Content Ownership and Licensing

You retain ownership of the original videos, audio, comments, Direct Messages, profile materials, and LIVE broadcasts that you create and submit to WekLoop. You represent and warrant that you hold all necessary rights, licenses, permissions, and consents required to publish or send your submissions.

By submitting content to WekLoop, you grant WekPlug Innovations a non-exclusive, worldwide, royalty-free license to host, store, transcode, reproduce, display, distribute, moderate, and deliver your content through the WekLoop platform in accordance with your visibility settings.

You must not scrape, redistribute, or commercially exploit another creator's content outside the sharing and download permissions enabled by that creator.

5. Safety, Moderation, and Appeals

All activity on WekLoop is governed by our Community Guidelines. WekLoop may limit distribution, remove violating content, issue account warnings or strikes, restrict feature access, or suspend accounts that violate our policies or applicable law.

You may report violating videos, comments, Direct Messages, LIVE streams, or profiles directly within the app. If your content or account is restricted, you may submit an appeal through the Account Status and Content Appeals screens for review by our Trust and Safety team.

6. Advertising, Creator Programs, and Payments

Sponsored content and commercial partnerships must be clearly disclosed. Participation in the Advertiser Center, campaign delivery, ZMW wallet funding, Lenco payment collection, Creator Studio, and creator monetization programs is subject to our Advertiser Terms and Creator Program Terms. Those feature-specific terms are presented in the Legal & Privacy Center and may be required again when you first use the affected feature or when that feature's terms materially change.

7. WekLoop Assistant

WekLoop Assistant provides guidance on platform features, creator tools, and community policies. Guests may ask general WekLoop questions without signing in, but guest conversations are not saved to an account. Signed-in users may receive conversation history and account-specific guidance. Do not submit passwords, financial credentials, or sensitive personal identification documents to the assistant.

8. Privacy, Data Rights, and Service Updates

Our Privacy Policy explains how personal data is collected, used, stored, and protected. You may submit data export and account deletion requests through the Legal and Privacy Center in your profile settings.

9. Governing Law and Contact

These Terms of Service are governed by the laws of the Republic of Zambia. For legal notices, policy inquiries, or support requests, contact WekPlug Innovations in Kitwe, Zambia through the official support channels in the WekLoop app.