Direct contact & support directory.
Reach out directly to the dedicated teams at WekPlug Innovations Limited in Kitwe, Zambia. Account management and support requests are also available in the WekLoop mobile application.
In-App Support & Verification
WekLoop account security, sign-ins, and identity verification are authenticated via verified Email exclusively inside the official WekLoop mobile application.
To file an in-app report, appeal a moderation action, or check Creator Studio status, open the app and navigate to:
Profile > Menu > Settings & Privacy > Help & Support.
Corporate Headquarters
WekPlug Innovations Limited
Kitwe, Zambia
Registered in the Republic of Zambia · Digital Media & Video Platform DivisionOfficial Department Emails
For technical help, account assistance, and general platform feedback.
For creator onboarding, WekLoop Partner Program inquiries, and talent managers.
For enterprise advertising campaigns, sponsored sounds, and media kits.
For GDPR/DPA inquiries, data access requests, and account erasure.
For copyright notices, trademark claims, and formal legal communications.